On-site service
Troubleshooting, repairs, and issue resolution scheduled around access and operational needs.
SERVICE & SUPPORTReady for today.
Ready for today.
Supported for tomorrow.
Help your technology keep pace with changing staff, operating hours, and business needs through planned maintenance, training, and ongoing service.Keep your business running with maintenance, team training, and ongoing support.
Discuss your projectKeep the space
working for your team.
Remote troubleshooting
Authorized remote access for compatible systems can help diagnose issues and resolve some problems without a site visit.
Seasonal tuning
Adjust lighting scenes, shade schedules, audio levels, and automation as seasons, opening hours, or venue concepts change.
Updates & configuration
Plan software and firmware changes with compatibility checks, configuration records, and agreed maintenance windows.
Staff training
Help new staff learn everyday controls and refresh training when workflows or system settings change.
Expansion planning
Review added rooms, new zones, equipment refreshes, and future locations against the existing system architecture.
The right level of support
for your property.
Choose an agreement around your equipment, operating hours, and support needs. Coverage, response targets, remote access, maintenance visits, and any included labor are confirmed in your service proposal.
Essential
For smaller venues: priority scheduling, remote troubleshooting, and an annual system review.
Professional
For properties needing scheduled tuning, update management, and staff training alongside ongoing troubleshooting.
Enterprise
For larger properties or multiple locations: discuss monitoring, agreed response targets, account coordination, and technology planning.
Availability and scope depend on the system and agreement. Remote support requires approved access and a working connection.
Tell us what’s happening.
Include the property name, affected room or system, symptoms, and the best person to contact.
Email a service request Or call 470-657-9708